Add to Favorites

ONLINE CUSTOMER RELATIONSHIP MANAGEMENT MBA

Advance your business career with a customer relationship management MBA degree program offered online by an accredited university and college.

Degrees by Level

MBA Degrees
- General MBA Programs
- Accounting MBA
- Agriculture MBA
- Aviation MBA
- Biotechnology MBA
- Computer Systems MBA
- Criminal Justice MBA
- Customer Relations MBA
- e-Business MBA
- Economics MBA
- Entrepreneurship MBA
- Executive MBA
- Finance MBA
- Financial Planning MBA
- Global Management MBA
- Health Care Management MBA
- Hospitality & Tourism MBA
- Human Resource MBA
- Industrial Management MBA
- International Business MBA
- Knowledge Management MBA
- Leadership MBA
- Management MBA
- Marketing MBA
- Media & Entertainment MBA
- Nonprofit Management MBA
- Operations MBA
- Organizational MBA
- Project Management MBA
- Risk Management MBA
- Security Management MBA
- Technology Management MBA
- Telecommunications MBA
- MBA Certificate Programs

Associate's Degrees

Bachelor's Degrees

Master's Degrees

Doctorate Degrees

Certificate Programs

College Courses

High School Diploma

All Universities

All Degree Programs

Degrees Home

Featured Online Schools
- AIU Online
- ASU
- Baker College Online
- Bellevue University
- Capella University
- Colorado Tech Online
- Columbia Southern University
- Everglades University
- Everest University
- George Washington University
- Jones International University
- National American University
- Regis University
- Touro University International
- Tulane University
- University of Liverpool
- University of North Alabama
- University of Phoenix
- Utica College
- Walden University
- Western Governors University
- Westwood College Online

Home | Online MBA Programs | Customer Relations

Online Customer Management MBA Programs

Customer relationship management (CRM) has become a business discipline unto itself, as companies explore more sophisticated strategies for retaining customers. Part marketing and part business strategy, CRM takes an analytical approach to customer acquisition and retention.

Customer management MBAs introduce managers to CRM technology and processes, and teach them how to implement customer management strategies that match their business goals. In addition to traditional marketing coursework such as consumer behavior and market research, the customer management specialization includes courses in service operations management, contact optimization, call center technology, pricing optimization, financial forecasts, data mining, and more.

The MBA in customer management is an asset to managers in corporate marketing, sales, and strategy roles. Online programs allow even the busiest professionals to take advantage of CRM training on their schedules. MBA graduates typically experience a 35% increase in salary as well as enhanced job performance. No degree can guarantee earnings, but marketing and customer service managers make upwards of $87,640, the median salary in 2004.

Customer relationship management has emerged as a critical facet of business strategy. A specialized MBA can help managers leverage the power of CRM technology and analytical processes to boost the bottom line--and their careers as well.

Prefer to get your MBA at a campus location?

- MBA schools near you
Refine your search by city.

Accreditation Answers
What is it and why is it important?

- Importance of Accreditation
- US Accreditation
- WWL Quality Assurance

Career Planning
Looking for more career information? Follow these links to career pathways, career planning and education:

- Career Planning
- Career Assessment
- Guide to Majors
- Career Planning Tools

Need More Help?
Explore the links below for more information:

- Learning Library
- Career Pathways
- Education Resources
- Site Help
- Site Map

"The World's Premier Online Directory of Education"
World Wide Learn. Copyright 1999 - 2009. Last updated on October 17, 2007.